Book a demo

The phone rings. Usta has it.

The AI phone agent for restaurants. Usta answers every call and reads the order back, then your team confirms it.

Book a demo Hear a call

Remembering regulars is next. Olive & Ember is a demo restaurant.

A sample call to a demo restaurant, Olive & Ember, from a regular named Brian.

  1. Usta: This call is recorded and handled by an AI assistant. Say “staff” anytime to reach a person.
  2. Usta: Hi Brian, welcome back to Olive & Ember. Same as last time?
  3. Brian: Yes please.
  4. Usta: Chicken shawarma plate, rice. Is that right?
  5. Brian: That’s it.
  6. Usta: Thanks, Brian. It’ll be ready around 6:40.

The owner’s guest card shows Brian, matched by caller ID, with 7 completed orders and his last order. The new pickup order waits for the team to confirm it.

Hear an order.

Usta takes the order and reads it back. Your team confirms it on the Usta screen before it goes to the kitchen.

Olive & Ember is a demo restaurant. The voices are synthetic.

Listen to this call14 seconds, synthetic voices

Follow a whole call.

A table request and a parking question. Today Usta passes table requests to your host to confirm; booking them directly is next. Olive & Ember is a demo restaurant.

  1. UstaThanks for calling Olive & Ember. This is Usta. How can I help?
  2. CallerHi. I’d like a table for four on Saturday.
  3. UstaSure. What time works for you?
  4. CallerAround 7:30?
  5. Usta7:30 on Saturday, for four. Inside or on the patio?
  6. CallerThe patio, if it’s warm. Oh, and is there parking?
  7. UstaPatio if it’s warm, noted. And yes, there’s a lot behind the building.
  8. CallerPerfect.
  9. UstaWhat name should I put it under?
  10. CallerDaniel Ross.
  11. UstaThanks, Daniel. Saturday at 7:30, four guests, patio if it’s warm. See you then.
Olive & EmberTable request
Listening
Saturday7:30 PM
Guests4
SeatingPatio if it’s warm
NameDaniel R.
AskedIs there parking?Told: the lot behind the building
Read back to the caller
For your host to confirmSaturday, 7:30 PM. Taken in 30 seconds.

Not every call is an order.

Usta takes the whole phone off your team’s hands.

Takes table requests.

Party size, time, seating and a name, passed to your host to confirm.

SaturdayRead back to caller

7:30 PM

Guests
4
Name
Daniel R.
Note
Patio if it’s warm

Answers the questions.

Hours, parking, what’s vegetarian, from the facts you give it. If it doesn’t know, it says so.

Are you open Monday?

We’re closed Mondays. Tuesday we open at 11.

Is there parking?

Yes, there’s a lot behind the building.

Knows your menu.

Your dishes and prices, and what’s sold out today.

Chicken shawarma plate$18.00

Lamb kofta plateSold out today

Picks up when you can’t.

Before open, after close and every minute of the rush.

It answers the way you would.

Your restaurant’s name, your pickup times, your tone. Change a setting and see what Usta says.

Pickup time
Greeting
Usta

Thanks for calling Olive & Ember! This is Usta. What can I get for you?

Caller

Two shawarma plates for pickup, please.

Usta

Got it. The team will confirm your order. It should be ready in about 20 minutes.

  1. 1

    Send us your menu and hours.

    A PDF, a link or a photo of the board.

  2. 2

    We set Usta up for you.

    Your dishes, your answers, your greeting. Orders land on your team’s Usta screen, on a tablet or phone.

  3. 3

    Forward your line.

    Guests keep calling the number they already know.

TodayExample

Every call, on your phone.

See what was ordered, what was asked and who wants a call back, without leaving the floor. Tap a call to read it.

oos-TAH noun, Turkish

A master of a craft. In a kitchen, the person everyone trusts with the hard part.

Built by a restaurant owner.

Can Uzay runs restaurants in Reno, including Bora Mediterranean. Usta is built by an operator, for operators: it knows the menu, keeps the order straight and never leaves a guest on hold.

Questions owners ask.

Do I keep my phone number?

Yes. Your line forwards to Usta, so guests call the number they already have.

Where do the orders go?

To your team’s Usta screen on a tablet or phone. They confirm and enter it. Sending straight into your POS is next.

What does setup take?

One conversation about your menu, your hours and how you want the phone answered. We handle the rest.

Can I hear it with my own menu?

Yes. Book a demo and we’ll show you how Usta answers for your restaurant.

Hear Usta answer for your restaurant.

Tell us about your place. Our founder, Can Uzay, replies himself and sets up a demo around your menu.

Rather write? hello@getusta.com

We reply by email. See Privacy for what we keep.

Thanks. We have it.

Can will email you to set up your demo. If you sent this before, your first request stays as it was.

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